Please go to our Returns Policy page for more details. Special products that go through this process are highlighted on our site within their individual product descriptions.īarber DTS offer a comprehensive policy for unwanted or damaged goods. This is due to specific manufacturer processes. There are a small number of special products that we do not hold in stock ourselves and order from the manufacturer at the point that you place your order. Should the consignee not be able to provide the required paperwork to local authorities to release the order no refund will be processed. This is the responsibility of the consignee to ensure they have all necessary paperwork to receive their shipment. By placing an order you are agreeing to this as a main term and condition.Ĭertain countries require recipients of our goods to hold relevant licencing. The recipient of the product is responsible for these fees, including import duty and customs duty which are generally requested by the carrier. Products delivered to some destinations, mainly outside the EU, may be subject to taxes, fees, levies or other charges, which are imposed by local legislation. Please see your delivery options at the checkout for these countries.ĭelivery outside of the countries listed above varies depending on the weight and destination but if you require an exact quote see your delivery options at the checkout. Certain additional weight factors also apply for Poland and Norway. Next Day Delivery is also available in these countries in the equivalent currency amount for the order value threshold. Next Day Delivery in Denmark, Sweden, Poland and Norway Please see your delivery options at the checkout. Next Day European Delivery is also available. Standard delivery to Italy is 3-5 working days. Standard European Delivery across the Netherlands, France, Spain, Belgium, Austria & Germany is normally 2 to 3 working days. Orders received on Saturday and Sunday or Public Holidays will be despatched on the next working day. Please visit our UK Delivery Overview page for more detail.Īll European shipments made by UPS and placed by 6pm (UK time) Monday to Friday will be despatched the same day providing there are no external factors beyond our control*.
Additional delivery services are available at checkout for an additional cost.
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In this case your order will qualify for free of charge standard Royal Mail delivery (delivery period 2 - 3 working days). The majority of our deliveries are carried out by UPS unless your order value is under £25 (before VAT) or under 2 kilograms.
Orders placed on Saturdays, Sundays and Public Holidays will not be despatched until the next working day. Free next day delivery on all UK mainland orders over £100Īll areas classed as outside of the UK Mainland including Scottish Highlands and Islands, the Channel Islands and Isle of Man are subject to individual delivery charges starting from £23.Īll orders placed by 6pm Monday to Friday will be despatched the same day and will normally be delivered the next working day* within England, Wales and Scotland (excluding areas classed as rural by the courier).ĭelivery to areas classed as Highlands and Islands will normally take 2 to 3 days dependent on any local area delivery company operational constraints.
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